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MarketCraft
Home
Services
  • Messaging and Positioning
  • Go-to-Market Strategies
  • Customer Research
About
Book a Call
Resources
  • Blogs
More
  • Home
  • Services
    • Messaging and Positioning
    • Go-to-Market Strategies
    • Customer Research
  • About
  • Book a Call
  • Resources
    • Blogs
  • Home
  • Services
    • Messaging and Positioning
    • Go-to-Market Strategies
    • Customer Research
  • About
  • Book a Call
  • Resources
    • Blogs

Understand your customers and build products that they value

Marketcraft helps B2B companies understand your customers and define your true ideal customer profiles. Uncover what they really value to help build roadmaps, messaging and go-to-market strategies that work.

The problem:

You're a founder with a product you believe in, but you're not sure if it's truly resonating with your target audience, you've got lot's of great ideas, but not sure which one to prioritise and your go-to-market messaging isn't resonating with your target audience.


Are you:

  • Working on a load of roadmap ideas but not sure which ones to prioritise?
  • Launching features that customers aren't adopting?
  • Struggling to understand your ideal customer profile?
  • Not attracting the right types of leads?

The consequences:

Developing products nobody wants

You'll waste time and money building features that don't solve real customer problems. 

Misaligned messaging

Your marketing and sales efforts will fall flat because they don't speak to customer needs and motivations. 

High churn rates

Customers won't see the value in your product and will quickly switch to competitors. 

Missed market opportunities

You'll fail to identify and capitalise on new growth opportunities. 

The solution:

Marketcraft can help you conduct in-depth research to gain a deep understanding of your market.

Conduct customer surveys and interviews

We'll go beyond surface-level pain points to understand your customers' goals, processes, and motivations.  


Perform win/loss analysis

We'll analyse your sales data to identify patterns and understand why you're winning and losing deals.  


Conduct competitor analysis

We'll research your competitors to understand their strengths and weaknesses, and identify opportunities for differentiation. 

 

Map the customer journey

We'll identify key touchpoints and understand how customers interact with your brand.  


Conduct feature/benefit analysis

We'll determine which features drive real value for customers and identify the "value moment" in your product journey. 

The benefits:

Build products customers love

Develop products that solve real problems and meet customer needs  

Craft compelling messaging

Communicate your value proposition effectively and resonate with your target audience.  

Reduce churn and increase retention

Keep customers happy and coming back for more. 

Ready to get started?

Contact Marketcraft today

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